run24ai

Terms and Conditions

Effective Date: October 2025

§ 1 Scope and Contracting Parties

These Terms and Conditions (T&Cs) apply to all offers and services provided under the run24ai designation. The contracting party within the meaning of these terms is the individual specified in the Legal Notice. Any deviating terms of the client shall not apply unless expressly confirmed in writing.

§ 2 Services

run24ai offers conceptual, technical, and consulting services in the fields of automation, AI-assisted workflows, data processing, and system integration. The nature, scope, and content of the services are determined by the respective offer or written agreement. There is no obligation to use specific tools or platforms.

§ 3 Contract Formation

A contract is concluded when the client accepts an offer in writing or electronically (e.g., via email) or upon commencement of the agreed service.

§ 4 Client Obligations

The client shall provide all necessary information, access data, and materials required for the service in a timely manner, ensuring their accuracy and legality. The client remains responsible for the security and safeguarding of their data.

§ 5 Fees and Payment Terms

The prices stated in the respective offer apply. As a small business within the meaning of § 19 of the German VAT Act (UStG), no value-added tax (VAT) is charged or shown. Payments are due within 14 days of the invoice date without any deduction.

§ 6 Intellectual Property

All concepts, scripts, workflows, and templates created as part of the service remain the intellectual property of run24ai. The client receives a non-transferable, non-exclusive right of use for internal purposes. Any transfer, publication, or resale to third parties requires prior written consent.

§ 7 Liability

run24ai is liable for damages only in cases of intent or gross negligence. In cases of ordinary negligence, liability exists only for damages resulting from injury to life, body, or health, or from the breach of a material contractual obligation (cardinal duty); in the latter case, liability is limited to the foreseeable, typical damage. Liability for lost profits, consequential damages, or data loss is excluded unless mandated by law.

§ 8 Availability and Force Majeure

Continuous availability of the systems cannot be guaranteed. Events of force majeure or other circumstances beyond run24ai’s control (e.g., network, server, or third-party outages) relieve run24ai from performance obligations for the duration of such events.

§ 9 Confidentiality and Data Protection

run24ai handles the client’s confidential business information with care. Personal data is processed solely in accordance with applicable data protection laws. The Privacy Policy applies.

§ 10 Term and Termination

Project agreements end upon completion of the agreed work. Ongoing services may be terminated with four weeks’ notice to the end of a month unless otherwise agreed. The right to extraordinary termination for good cause remains unaffected.

§ 11 Consumer Notice

Services are primarily directed at business clients (B2B). Where contracts are exceptionally concluded with consumers, statutory consumer rights apply and are communicated separately.

§ 12 Final Provisions

English law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction, where permissible, is the domicile stated in the Legal Notice. Should any provision of these T&Cs be invalid, the remaining provisions shall remain effective.